Privacy Policy

Privacy Policy for Hercules Safaris

Effective Date: 28 May 2026

At Hercules Safaris, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

Hercules Safaris may collect personal information when you:

  • Register to receive newsletters
  • Submit enquiry or booking forms
  • Request invoices or payment information
  • Book a safari or hunting safari
  • Sign terms and conditions electronically
  • Contact us through the website

The information collected may include:

  • Name and surname
  • Email address
  • Contact number
  • Country of residence
  • Safari booking information
  • Travel-related details
  • Signed documents and forms
  • Payment-related requests

2. Newsletter Registration

Visitors may voluntarily register to receive newsletters and promotional communication from Hercules Safaris.

When signing up, we may collect:

  • Name and surname
  • Email address

You may unsubscribe from newsletters at any time by following the unsubscribe link included in our emails or by contacting us directly.

3. Safari Booking Forms and Documents

When booking a safari or hunting safari through our website, clients may be required to complete forms and electronically sign terms and conditions.

These submitted forms may:

  • Be converted into PDF format
  • Be emailed directly to Hercules Safaris
  • Be stored securely for administrative, legal, booking, and filing purposes

The information provided is used solely for safari booking administration, communication, and operational purposes related to your safari experience.

4. Invoice Requests and Payments

If you request an invoice for a safari deposit or outstanding balance, you may be asked to provide:

  • Name and surname
  • Email address

This information is used only for invoicing, payment communication, and safari booking administration.

Hercules Safaris does not store online payment card details on the website unless specifically processed through a secure third-party payment provider.

5. How We Use Your Information

Your information is used only for legitimate business purposes, including:

  • Responding to enquiries
  • Managing safari bookings
  • Sending invoices and payment information
  • Sending newsletters and updates
  • Administrative and filing purposes
  • Providing customer support
  • Compliance with legal obligations

6. Sharing of Information

Hercules Safaris does not sell, rent, trade, or distribute your personal information to third parties.

Your information will only be shared where necessary for:

  • Legal compliance
  • Safari-related operational requirements
  • Payment processing through secure service providers (if applicable)

All reasonable steps are taken to ensure your information remains protected and confidential.

7. POPIA Compliance

Hercules Safaris processes personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

We are committed to:

  • Collecting only necessary information
  • Using information responsibly and lawfully
  • Protecting personal information against unauthorized access or misuse
  • Keeping information secure and confidential

8. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

While we strive to protect all information, no online system can guarantee absolute security.

9. Cookies and Website Usage

Our website may use cookies or similar technologies to improve website functionality, user experience, and analytics.

Users may choose to disable cookies through their browser settings.

10. User Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Remove your information from newsletter communications
  • Request deletion of certain personal data where legally permitted

Requests may be submitted using the contact details below.

11. No User Accounts

Hercules Safaris does not offer public user account registration or profile systems on the website.

Information submitted through forms is used solely for communication, booking administration, and related safari services.

12. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Hercules Safaris
Website: www.herculessafaris.com

13. Changes to This Policy

Hercules Safaris reserves the right to update or amend this Privacy Policy at any time. Updated versions will be published on the website with the revised effective date.